Technical Services Consultant - Hotels

Oracle is seeking a Technical Services Consultant for Hotels in Makati City, Philippines. The role involves analyzing customer needs, configuring solutions, and training staff on new systems. Responsibilities include ensuring smooth transitions, resolving functionality gaps, and providing post-implementation support. Candidates should have 2-5 years of relevant experience, strong communication skills, and the ability to travel as needed.
Intermediate implementation professional who analyzes customer needs, configures the solution, and installs it at the customer site.

Ensure the solution meets specifications and functions per customer specific operational work flow for multiple concepts, users, and service models. Resolve any gaps in functionality. Train the staff on the use of the new solution, and take the site live on the system after everything has been configured and everyone is trained. Ensure a smooth transition to the new system. Answer operational and application questions and consult the customer in a manner to transfer ownership of the system to the customer. After "go-live", provide technical support to the customer.

2-5 years of overall experience in relevant roles. Ability to communicate effectively and build rapport with team members and clients. Ability to travel as needed.