Sustainability Climate Clients Service Specialist

MSCI is hiring a Sustainability Climate Clients Service Specialist in Mumbai, India. The role involves managing client relationships, providing insights on sustainability products, and supporting institutional investors. Candidates should have a financial background, client service experience, and a strong interest in sustainability. The position requires excellent communication skills and adaptability. MSCI offers competitive benefits, flexible working arrangements, and opportunities for professional growth.
Your Team Responsibilities

MSCI Inc. is seeking to expand its Sustainability Client Service team. MSCI ESG Sustainability Research is a leading provider of Sustainability research to institutional investors globally. Successful candidates will have a financial background client service experience and exhibit an interest for the Sustainability business. They should have proven abilities to develop strong working relationships with external clients learn MSCI Sustainability Research products and guide clients to better use those products. Our clients span some of the worlds largest pension funds and asset managers. Managing the relationships for a portfolio of clients exposes the analysts to a wide range of institution types and ensures a challenging role with daily client interactions. To succeed in the role analysts must learn about Sustainability products and issues about their clients line of business and investment process and then bring that knowledge together to provide insight and best practices to those client organizations. Client service Analysts must be adaptable eager problem solvers and able to lead crossorganization teams. Great communications skills are a must as they represent MSCI to all levels of client management.
Your Key Responsibilities
• First point of contact for general queries directed to client services by phone email or online case management
Your skills and experience that will help you excel
• 35 years of work experience in SustainabilityClient Service function would be preferred)
• Bachelors degree MBA or Masters Degree preferred
• Strong interest in Sustainability and how Sustainability factors impact the investment process
• Must be attentive to detail with a willingness to learn and grow per the business goals
• Must have an appreciation for diverse cultural norms and styles
• Prior knowledge of MSCI products and experience of a client facing role (preferred)
About MSCI

What we offer you
• Transparent compensation schemes and comprehensive employee benefits tailored to your location ensuring your financial security health and overall wellbeing.
• Flexible working arrangements advanced technology and collaborative workspaces.
• A culture of high performance and innovation where we experiment with new ideas and take responsibility for achieving results.
• A global network of talented colleagues who inspire support and share their expertise to innovate and deliver for our clients.
• Global Orientation program to kickstart your journey followed by access to our platform LinkedIn Learning Pro and tailored learning opportunities for ongoing skills development.
• Multidirectional career paths that offer professional growth and development through new challenges internal mobility and expanded roles.
• We actively nurture an environment that builds a sense of inclusion belonging and connection including eight Employee Resource Groups. All Abilities Asian Support Network Black Leadership Network Climate Action Network Hola! MSCI Pride & Allies Women in Tech and Womens Leadership Forum.

At MSCI we are passionate about what we do and we are inspired by our purpose to power better investment decisions. Youll be part of an industryleading network of creative curious and entrepreneurial pioneers. This is a space where you can challenge yourself set new standards and perform beyond expectations for yourself our clients and our industry.

MSCI is a leading provider of critical decision support tools and services for the global investment community. With over 50 years of expertise in research data and technology we power better investment decisions by enabling clients to understand and analyze key drivers of risk and return and confidently build more effective portfolios. We create industryleading researchenhanced solutions that clients use to gain insight into and improve transparency across the investment process.

MSCI Inc. is an equal opportunity employer. It is the policy of the firm to ensure equal employment opportunity without discrimination or harassment on the basis of race color religion creed age sex gender gender identity sexual orientation national origin citizenship disability marital and civil partnership/union status pregnancy (including unlawful discrimination on the basis of a legally protected parental leave) veteran status or any other characteristic protected by law. MSCI is also committed to working with and providing reasonable accommodations to individuals with disabilities. If you are an individual with a disability and would like to request a reasonable accommodation for any part of the application process please email and indicate the specifics of the assistance needed. Please note this email is intended only for individuals who are requesting a reasonable workplace accommodation; it is not intended for other inquiries.

To all recruitment agencies

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Required Experience:

Unclear Seniority