Solar & Borehole Solutions Sales Technician

Kastom Technologies Limited is hiring a Solar & Borehole Solutions Sales Technician in Nairobi. This hybrid role involves designing energy and water solutions while managing leads from digital platforms and walk-in clients. Key tasks include technical consultations, system design, and relationship management. Candidates should have a technical background in Electrical Engineering or Renewable Energy, with at least 2 years of sales experience in the solar or water sectors.
Job Title: Solar & Borehole Solutions Sales Technician
Location: Nairobi
Company: Kastom Technologies Limited (t/a)SolarShop Africa
About the Role
SolarShop Africa is looking for a high-energy, technically-minded Sales Technician to join our growing team. This is a unique hybrid role that sits at the intersection of technical design and commercial sales.
You won't just be "selling"—you will be designing solutions that provide energy independence and water security for our clients. You will be responsible for converting high-intent leads from our digital platforms and welcoming walk-in clients at our branches, turning technical inquiries into commissioned projects.
Key Responsibilities
Lead Conversion: Manage and close incoming leads generated through our eCommerce platform and social media channels.
Technical Consultation: Conduct site surveys and provide expert advice to walk-in and online customers regarding solar PV systems, hybrid battery storage, and solar water pumping (borehole) solutions.
System Design: Prepare professional Bill of Quantities (BoQ) and technical proposals for residential and commercial-grade projects.
Product Expertise: Demonstrate deep knowledge of our core equipment, including high-voltage hybrid inverters (e.g., Deye), JA Solar panels, and borehole pump controllers.
Relationship Management: Act as the primary point of contact from the initial inquiry through to the handover of the installed system.
Requirements & Qualifications
Technical Background: A Diploma or Degree in Electrical Engineering, Renewable Energy, or a related field.
Sales Experience: Minimum of 2 years of experience in technical sales, specifically within the solar or water engineering sectors in East Africa.
Software Proficiency: Experience using design tools or CRM software to manage leads and generate professional quotes.
Communication: Ability to explain complex technical concepts (like fuel-save features or battery discharge rates) in simple, persuasive terms for clients.
Proactive Mindset: Highly organized with a proven ability to manage multiple leads simultaneously without losing momentum.
Why Join Us?
Work with a market-leading eCommerce brand in the solar sector.
Opportunity to handle diverse projects ranging from residential backups to large-scale dairy/agricultural off-grid systems.
Competitive salary with performance-based commissions.
How to Apply
Interested candidates should send their CV and a brief cover letter outlining their experience with solar/borehole system design to [hr@kastom.co.ke] or apply directly via LinkedIn.