Regional Manager, Operations

Husk Power Systems is hiring a Regional Manager, Operations in Jos, Nigeria, responsible for overseeing solar mini-grid operations. The role includes ensuring reliable power supply, operational excellence, and customer satisfaction. The company promotes a flexible work environment with employee benefits aligned with global standards. The ideal candidate should have a positive attitude, problem-solving skills, and a commitment to Husk's mission of improving rural electrification.
• Company Description
• About Us

Husk Power Systems (“Husk”) is an award-winning clean energy company serving rural India and Sub-Saharan Africa. In 2023, it was named “World’s Best Challenger Brand” in the energy industry and is a 3-time Global Cleantech 100 company. The company’s AI-powered rural energy platform provides 24/7 renewable power to rural households, commercial customers, institutions, and small factories. It also delivers a range of other products and services, including e-commerce and credit financing of branded appliances for home and commercial use, as well as community-based solutions for e-mobility and the agricultural value chain. Husk’s mission is to superchange economic growth and social well-being in rural communities that are unserved and underserved.
• Benefits

Husk offers flexible working conditions with employee benefits that are in line with global best practices. These include clear career growth planning, transparent performance review and reward processes that are gender neutral, maternity, and paternity leave, gender-inclusive workplace conditions with special attention given to the safety and security of our women employees, 18-day annual paid leave, and family health insurance. Husk does not believe in micromanagement and encourages its employees to have a healthy work-life balance, giving them the freedom to manage their workload to be compatible with their lives.
• Job Description
• Position Name: Manager, Regional Territory
• Division / Function: Operations
• Location of the Job: Plataeu,Jos, with regular travel to Husk Mini Grids locations
• Reports to: Global Operations Team
• Role Summary

Husk is seeking the Regional Territory Manager is responsible for end-to-end operations of solar mini-grid sites within the assigned territory, ensuring reliable power supply to customers, operational excellence, revenue protection, customer satisfaction, and compliance with safety and regulatory standards.

This position provides the opportunity to join a growing team that is changing the face of rural electrification in Nigeria and Asia. The ideal candidate should have a positive attitude, be a team player, believe in Husk’s values, have an inherent curiosity to find creative solutions for problem-solving and have an appetite for growth.
• Key responsibilities:**
• Power Supply & Plant Operations
• Ensure 24x7 reliable power supply to customers across all mini-grid sites in the territory.
• Monitor plant performance (generation, battery health, inverter performance).
• Ensure adherence to SLA, uptime, and availability targets.
• Coordinate preventive and corrective maintenance activities.
• Oversee commissioning, testing, and handover of new sites.
• Customer Power Supply & Service Management
• Ensure consistent and quality power supply to residential, commercial, and anchor customers.
• Address customer complaints related to power outages, voltage issues, or metering.
• Coordinate with customer support teams to resolve escalations.
• Support new customer connections, load upgrades, and demand expansion.
• Ensure customer satisfaction and retention.
• Revenue Protection & Energy Accounting
• Ensure accurate energy generation, consumption, and billing reconciliation.
• Monitor losses, theft, bypass, or meter tampering.
• Support collections and revenue assurance initiatives.
• Coordinate with finance for reconciliation of energy, revenue, and fuel (if hybrid).
• Safety, Compliance & Quality
• Ensure compliance with HSE, electrical safety, and operational SOPs.
• Conduct safety audits and toolbox talks.
• Ensure regulatory and statutory compliance at site level.
• Maintain documentation, reports, and audit readiness**.
• Asset & Inventory Management*
• Oversee inventory of spares, tools, batteries, and consumables.
• Coordinate with warehouse and procurement teams for material availability.
• Ensure proper asset tagging and lifecycle management.
• *Reporting & Stakeholder Coordination
• Prepare and share daily, weekly, and monthly operational reports.
• Track KPIs such as uptime, outages, customer complaints, and revenue.
• Coordinate with internal teams (Engineering, Finance, Procurement, Customer Service).
• Act as the primary point of contact for regional operational matters.
• Responsible for managing and ensuring security standards at the plant and enable quick turnaround time for action in case of security issues.
• Responsible for management of spares and inventory components based on criticality and lifecycle of the components.
• Responsible for managing fuel supply chain and stock for Diesel generat