Global Change & Communications Senior Specialist - Digital Products

Boston Consulting Group is seeking a Global Change & Communications Senior Specialist for Digital Products in New Delhi. The role involves supporting GenAI product changes, influencing user adoption, and managing internal communications. Candidates should have 7-10 years of experience in product marketing and change management, with strong project management and stakeholder engagement skills. The position is full-time and involves working with a virtual team across time zones.
WHAT YOU'LL DO

We are seeking a strong candidate with experience in Product Marketing and/or Change Management and Communications; this person will support a digital product portfolio team focused on GenAI products. The role will focus on rolling out GenAI product changes to BCG Consulting, Knowledge and Business Support teams, and on influencing user adoption and satisfaction. Please note that this role is focused on company-internal (not client-facing) marketing, communications and change management.

YOU'RE GOOD AT
Product marketing and change management, ideally in an agile software context
Setting and driving strategies independently with minimal manager supervision; taking ownership of projects end-to-end
Adopting the end users perspective and bringing that lens to the table
Prioritizing and problem-solving in a fast-paced, collaborative and service-oriented environment with a very high performance culture
Defining, measuring, assessing and improving KPIs associated with GTM campaigns
Managing multiple stakeholders with competing priorities
Working with a virtual team spread-out across time zones
Experience in GenAI will be added advantage

YOU BRING (EXPERIENCE & QUALIFICATIONS)
7 - 10 years experience; consulting manager toolkit/experience a significant plus
Very strong influencing, networking and relationship building skills - with very senior stakeholders
Project management experience
Change or product marketing management experience
Complex problem structuring and solving experience
Strong written and verbal communication skills

YOU'LL WORK WITH

Key stakeholders include:
Product Portfolio Lead
Product Owners
Product GTM, Change and Enablement CoE members
BCG consulting teams
BCG functional leadership,