Field Service Technician, Power Electronics, South Africa (m/f/d)

Canadian Solar is hiring a Field Service Technician for residential battery storage systems in South Africa. This role involves installation support, technical expertise, and remote assistance for power electronics products. The position is hybrid, allowing for both remote work and travel to customer sites. Candidates should have experience with solar inverters and strong organizational skills. The company offers a modern work environment, flexible hours, and professional development opportunities.
MAIN RESPONSIBILITIES
We are seeking a Field Technician to support our residential battery storage systems in South Africa.

As a Field Technician your main task will be to support our customers with the installation of Canadian Solar’s power electronic products.

You will be part of a talented team consisting of technicians and engineers who offer in-house advise and support to their colleagues as well as premium service towards our customers.

Main Tasks
• Provide installation support and training (remotely & onsite).
• Provide technical expertise and support to ensure Canadian Solar’s newly released residential energy storage system correctly functions with various microinverters, DC PV, AC coupled PV inverters, generators, and EV car chargers.
• Provide remote (online & phone) support to installers by presenting visual training aids, manuals, and other documents.
• Travel to residential customer project sites throughout South Africa to support Canadian Solar’s power electronics products.
• Available to take calls from installers and end customers to answer questions.
• Works closely with Sales team, Technical Support Engineers, and Customer Service Department.
COMPETENCIES
• Strong organization and planning skills
• Teamwork, communication and intercultural skills
LANGUAGES
• Fluent English, any other language is a plus
LOCATION
• Cape Town - hybrid working system
Your backpack is filled with
• Previous Battery storage/Solar inverter (DC/AC) experience
• Deep electrical engineering experience is a plus
• Valid driver license, required
WHAT WE OFFER
• The atmosphere: A modern work environment, brimming with positive energy, healthy growth, and diverse teams
• Additional benefits: Attractive salary package, including company benefits such as jobrad, subsidies for childcare and more
• Balance: Hybrid work (working from home/at the office), flexible hours, and 28 days of vacation, as well as days off for special occasions
• Prospects: Individual professional development programs, training, and workshops
• Opportunities to influence the way we work: The freedom to contribute your own ideas and play a key role in shaping the future of our company
• Sustainability: Efforts include our zero waste office program, systematic recycling, bee keeping, planting trees and regular beach clean-ups
• Our rationale: Solar energy as a sustainable energy source, enabling the world to switch to clean, renewable energy
CONTACT
Canadian Solar EMEA GmbH
Human Resources
Radlkofer Straße 2, 81373, München, Germany

Email: careers-europe@csisolar.com