Customer Success Specialist

Posigen is hiring a Customer Success Specialist in New Orleans, LA. This role oversees the customer journey post-welcome call through solar installation, ensuring effective communication and support until system activation. Responsibilities include resolving issues and facilitating transitions to Customer Support. The position offers a salary of $18–22 per hour and requires full-time commitment, with no degree specified.
The Customer Experience Specialist III manages the customer journey from post-welcome call through the solar installation process, ensuring effective communication and support until system activation. This role involves resolving issues, providing updates, and facilitating a smooth transition to Customer Support.