Bicycle Service Shop

Sportwheels Sports Excellence is hiring Service Shop Technicians and Customer Service Writers in Canada. The role involves repairing and maintaining bikes and sports equipment, diagnosing issues, and providing excellent customer service. Candidates should be mechanically inclined and enjoy problem-solving. The position offers full-time and part-time hours with flexible scheduling, benefits, and a supportive work environment focused on community involvement.
Service Shop Technician & Customer Service Writers.
More Than Just a Job—Join a Team That Helps Keep the Game Going

At Sportwheels Sports Excellence, we don’t just sell equipment—we keep it in top shape. We’re looking for a mechanically inclined, customer-focused team player to join our Service Shop Team. Whether you’re tuning up a bike, troubleshooting gear, or helping a customer find the right part, you’ll play a crucial role in keeping athletes on the move.

If you have a knack for working with tools and enjoy solving problems, we’d love to hear from you. Some experience working on bikes—whether your own, a friend’s, or professionally—is a plus, but we’re happy to train the right person.

What You’ll Do
• Assess customer needs and create detailed work orders for repairs and service
• Assemble, repair, and maintain sporting equipment while meeting deadlines
• Diagnose and fix mechanical issues on bikes and other sports gear
• Keep your workspace clean and organized
• Work closely with customers to ensure they leave with the best possible experience
• Support and contribute to a fun, active, and community-driven team

Skills That Set You Apart (But Not Required)
• Experience working with hand tools and a mechanical mindset
• Ability to lift up to 50 lbs and work on your feet for extended periods
• Knowledge of bike maintenance, including brake and gear adjustments, tire/tube replacements, chain checks, and hydraulic brake repair
• Comfort working with deadlines, targets, and problem-solving under pressure
• Ability to work independently while still being a team player

What We Look For In a Teammate
• You live and breathe an active lifestyle
• You take pride in your work and go all-in when on the job
• You’re dependable and adaptable, willing to tackle different tasks as needed
• You bring a positive attitude and a creative approach to problem-solving
• You’re open to learning new skills, both inside and outside of Sportwheels
• You’re excited to support and participate in community events

Position Details

- Full-Time: 30-45 hours per week
- Part-Time: 12-30 hours per week
- Flexible scheduling, including evenings and Saturdays.

Perks & Benefits
• $750 Annual Store Credit Bonus (for full-time employees)
• Paid Personal & Sick Days (for full-time employees)
• Flexible vacation and time-off requests
• Blue Cross Medical Plan (for full-time employees)
• Access to our massive sporting goods inventory at wholesale pricing
• Funding available for employees to organize team/community events
• Free onsite parking & WiFi

About Sportwheels Sports Excellence

We’re a family-owned sporting goods store in Lower Sackville, Nova Scotia, serving our community since 1947. We believe in a Giving Forward business model—meaning every purchase helps provide equipment and registration for kids in need across Atlantic Canada.

We offer a tight-knit, supportive work environment, competitive wages, and a chance to make a real impact in our community. If you want more than just a paycheck and love working in an active, team-first setting, we want to hear from you.

Apply today and be part of something bigger!

Job Types: Full-time, Part-time

Benefits:
• Extended health care
• Flexible schedule
• Life insurance
• On-site parking
• Store discount

Application question(s):
• Are you looking for full-time or part-time hours?
• Will you need your availability to change from full-time to part-time in the next 6-12 months?
• How much experience do you have with hydraulic brakes, electronic shifting, and eBikes?
• Are you available to work evenings until 7:30pm and Saturdays 10am-5pm?

Work Location: In person